FAQ

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What is included in the rental fee?

The rental fee includes the cost of the property, utilities, and cleaning fees. Some properties may also include additional amenities like Wi-Fi and cable TV

Are linens and towels provided?

Yes, all of our properties come with fresh linens and towels for each guest.

What is your minimum stay requirement?

Our minimum stay requirement is 1 night, but some properties may have a longer minimum stay requirement depending on the time of year.

What is the check-in and check-out time for properties booked through CASAS DE PLAYA?

The check-in time for properties booked through CASAS DE PLAYA is generally 3:00 PM, and the check-out time is 11:00 AM. However, these times may vary depending on the specific property. Please refer to the individual property listing for more information.

Are pets allowed in properties booked through CASAS DE PLAYA?

Whether or not pets are allowed in properties booked through CASAS DE PLAYA depends on the specific property and the property owner's rules. Please refer to the individual property listing for more information.

What if I have a problem during my stay at a property booked through CASAS DE PLAYA?

If you experience any problems during your stay at a property booked through CASAS DE PLAYA, please contact our customer service team immediately. We will do our best to resolve the issue as quickly as possible.